SUMMARY

The Technical Personnel oversees the technical operations within a premise or organization, ensuring the efficient functioning of systems and processes. This role involves managing technical staff or outsource services, coordinating maintenance activities, and implementing improvements to enhance operational efficiency.

DUTIES AND RESPONSIBILITIES

• Manage and supervise outsources technical staff and building operations.
• Ensure the maintenance and repair of technical equipment and systems are working smoothly.
• Implement and monitor technical procedures and processes for efficiency.
• Coordinate with other departments or authority to resolve technical issues.
• Develop and implement technical procedures and guidelines.
• Monitor and improve technical operations for efficiency and effectiveness.
• Oversee the daily operations of technical teams, ensuring projects are completed on time and within budget.
• Implement and manage quality assurance protocols to maintain high standards of technical work and product output.
• Facilitate communication between technical staff and other departments to ensure project requirements are clearly understood and met.
• Develop and enforce safety protocols to ensure a safe working environment for all technical staff.
• Allocate resources, including personnel and equipment, to maximize efficiency and meet project deadlines.
• Mentor and train new technical staff, providing guidance on company procedures and project-specific tasks.
• Troubleshoot and resolve complex technical issues that arise during project execution.
• Evaluate and recommend new technologies or processes to improve productivity and reduce costs.
• Perform other duties as assigned by Manager.

REQUIREMENTS & QUALIFICATIONS

• At least obtain technical certificate of Mechanical, Electrical or building fields or equivalent.
• Proven at least 5 years of experience in Facilities Management role.
• Strong knowledge of technical systems and maintenance procedures.
• Excellent coordination and communication skills.
• Ability to troubleshoot and solve technical problems efficiently.
• Experience in overseeing complex technical projects and driving innovation.
• Strong organizational and multitasking abilities.
• Be able to write and speaking in English & Khmer